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Alternative Dispute Resolution Specialists

The existence of duality is not only natural, but could be converted to an asset. A systematic effort could make that possible. Rather than following instinct out of fear, scrutinizing the scope of threat, when faced with an opposite, as well as resorting to an indefinite status quo, could create much better results, than demolishing the other. Before resorting to confrontation, decision makers are better off employing tolerance. Resisting pressure from adversaries, or mass populations, makes one capable of reasonably assessing the realistic range of possibilities.

Recently I mediated a conflict involving an organization and two of its members. At stake was the continuation or severance of their long-standing relationship. After full and frank negotiation around a proposal and counterproposal developed during joint sessions and private caucuses, the parties declared they were exhausted, and had exhausted all possible solutions. The mediation ended without resolution.

Surveys of mediation participants and their counsel routinely report satisfaction with the process, reflecting appreciation of the ability of parties, with the assistance of capable mediators, to maintain control over resolution of their dispute, avoid the delays and expense of arbitration or litigation, and adapt the process with great flexibility to meet their needs. 

When trained as a mediator, the first thing I learned was that mediation is a client-driven process. The ideal is for the mediation clients themselves to figure out the terms that will resolve the disputed issues between them. The mediator can facilitate the process by helping the clients communicate clearly. We are also taught to help our clients focus on their needs, values, goals and fears as they are attempting to come to agreement.