THE MEDIATION CENTRE
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The Mediation Centre offers a variety of alternative dispute resolution services to suit your unique and specific circumstances. Our offices are in Brackenfell but we also operate out of satellite locations in Panorama, Durbanville and Stellenbosch.

Below are the alternative dispute resolution services rendered by The Mediation Centre:
  • Family Mediation
  • Commercial Mediation
  • Elder Mediation
  • Facilitation
  • Family Dispute Resolution
  • Parenting Plans
  • Pre-Divorce Mediation and settlements
  • Collaborative Divorce
  • Workplace Mediation
  • Independent Arbitration
  • Workplace Disciplinary Hearings
  • Deeds of Settlement
 
 WHAT IS MEDIATION?

Mediation is generally defined as the intervention in a negotiation or a conflict of an acceptable third party who has limited or no authoritative decision-making power, which assists the involved parties to voluntarily reach a mutually acceptable settlement of the issues in dispute.

In addition to addressing substantive issues, mediation may also establish or strengthen relationships of trust and respect between the parties or terminate relationships in a manner that minimizes emotional cost and psychological harm. 

   
NEWS, VIDEOS, INFO AND TESTIMONIALS
 

Dealing With Defensiveness In High Conflict People

When most people think of high conflict people (HCPs), they think of bad behavior. HCPs can be difficult people with whom to work, live and resolve conflicts. They can be rigid, angry, attacking, criticizing, lying, spreading rumors, manipulative, self-absorbed, attention-getting, self-sabotaging, and sometimes violent. Most people respond to this bad behavior by giving negative feedback: criticizing, lecturing or threatening the HCP.

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Video Presentation: 50 Ways to Break an Impasse: Tips, Tricks, Traps and Tools

Parties and advocates can flounder in the intersection of logic and emotion. What if the parties’ goals are “distributive” and their “interests” are legal arguments? What if the participants are aggressive, intransigent and obnoxious? A “transformative” mediation would involve an exorcism, but that seems a bit “evaluative.” A “facilitative” mediation would require a PhD. This program will focus on “nuts and bolts.”

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How You Can Triumph in the Race of Life

‘No compromise”. That was UK Sport’s mantra in the lead up to the London Olympics. High performance sport is characterised by its commitment to world-class excellence. “Good enough” is not good enough. Only the highest levels of performance will do. In my own extensive work with UK Sport and other sporting bodies and individuals, I have been struck by the fine margins between success and failure.

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Framework for Mediators to Engage Parties in Mediation

Recently I had the privilege of attending a meeting where the presenter gave a powerful talk about how to engage with people. His story is in itself amazing, especially his journey through drug addiction to a place where he is now able to provide support and guidance for others on difficult journeys. His message resonated with me in terms of how we can work with people in mediation.

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U.N. Syria mediator aims to convene peace talks on January 25

UNITED NATIONS (Reuters) - The United Nations said on Saturday it aims to bring together Syria's warring parties on Jan. 25 in Geneva to begin talks to try to end nearly five years of civil war.

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Number of people in family mediation rises

The number of people using mediation to resolve family disputes has risen, the government announced this week. In their figures for the third quarter of 2015 – July to September – the Ministry of Justice (MoJ) revealed that the number of mediation sessions started was 19 per cent higher than last year.

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TESTIMONIALS
 
Thorburn Holdings (Pty)Ltd
"We would like to thank and congratulate everybody from the Mediation Centre involved with the conflict management training of our administrative staff on the 26th March 2013 on a job well done. Everyone was impressed by the efficiency, knowledge and the manner in which they were equipped with the necessary tools to handle potential conflict resolutions in the future." More
 
Connie Theron, Practising Attorney - UCT Law Clinic
“While working at the University of Stellenbosch Legal Aid Clinic and later at the UCT Law Clinic, I found the pro bono mediation services of Sandra Hitchcock and Gerrie van der Watt of the Mediation Centre to be highly professional and extremely effective in our divorce matters. It is fantastic that our clients, with little or no financial means, can benefit from such an excellent programme. " More